Unless disabled, your Plex Media Server will attempt to set up Remote Access for you. The information displayed by default will depend on the current state of the Plex Media Server. Related Page: Plex Forums Normal Settings Related Page: Troubleshooting Remote Access Our friendly forums are also a great resource for help investigating an issue you’re experiencing. When encountering issues, we recommend starting with our detailed “Troubleshooting” article. You may also experience issues if your computer is in a “Double-NAT” situation, if a manual port forward has been misconfigured, or in some other situations. In some cases, automatic configuration for Remote Access may fail. Tip!: You can find more details about the actual settings on this screen below. If you’ve instead already manually forwarded a port, you can enable the Manually specify public port box, enter the external port for the forward you set up, and then Retry the connection. The server will attempt to automatically configure a connection through your router using UPnP or NAT-PMP first. If Remote Access is currently disabled, then use the Enable Remote Access button to trigger your server to try to configure a connection. If you are manually forwarding a port, set that forward up beforehand and make sure you know the external port number which you are forwarding (remember that you need to forward the external port you choose to internal port 32400 for the internal IP address of the device running Plex Media Server).For automatic configuration, make sure your router supports the “UPnP” or “NAT-PMP” feature.Ensure your Plex Media Server is signed in to your Plex account (Remote Access requires signing in).Tip!: If you don’t need to access your content when away from home and won’t be sharing your content, it isn’t necessary to enable Remote Access. You can do this under Settings > Server > Remote Access in Plex Web App. Enable access to your Plex Media Server from outside your local network so that you can reach it when away from home or for sharing content with family or close, personal friends.
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